Help & FAQ

To begin, click on “Online Standard Precautions.”

If you would like to pay in bulk for multiple attendees, please contact us.

Online Standard Precautions

Next, click the “Purchase this Course” button. The course will immediately be added to your cart.

Purchase this course

If you have a coupon, you can enter that code in the “Coupon code” line. Be sure to click “Apply Coupon” after entering the code.

After that, click “Proceed to Checkout.”

In the checkout section, be sure to enter all the required information.

Once you have paid for the course, you can begin immediately – there is no need to sign in.

If you cannot finish the course in one sitting and would like to come back to finish, you will need to login using the Username and Password that was sent to you. Be sure to check your spam folder if you do not see the email.

Proceed to checkout

You can pay for another person to take the course. The only requirement is to create a different username for each attendee. You may also change the name of the attendee after paying if the course will be taken under a different name. This is important so that the certificate reflects the name of the person taking the course.

If you would like to pay in bulk for multiple attendees, please contact us.

Change name of student

The course is designed with different lesson sections. Once you complete the video, click on the “Take Lesson Quiz” button, then correctly answer the quiz questions.

Take Lesson Quiz

After completing the quiz, click the “Complete Quiz” button.

Complete Quiz

You may move on to the next section of the course by clicking the “Next Lesson” button. Keep in mind that you should be able to pass this course easily if you fully watch the entirety of the videos.

Next Lesson

To view your course certificate, be sure to complete the final lesson – Conclusion & Resources. After reading all the material and upon completion, simply click on “Go To Certificate.”

Go to certificate

You will then see a “View Certificate” button where you can access your certificate. Print and/or download your certificate from there.

If you don’t see a “View Certificate” button, it is because you failed to complete the last lesson. Go back to “Conclusion & Resources” and be sure to read all the material.

View certificate

You can change the name of the trainee before or after completing the course. Please note that you must use the legal name of the trainee on your certificate.

Simply go back to the Introduction section of the course, then click on “Change Name of Student.”

Alternatively, you can change the name in “Account Details.”

Change name of student

If you need to reprint your certificate after some time for whatever reason (lost your certificate, etc.), simply scroll down to the footer menu and click on the “My Courses” link in the menu.

My courses

You can then view, print, and/or download your previous certificates. Please note that your certificate will only show for courses you have completes, so be sure to select the correct course certificate.

Reprint certificate

You can reset your password in your Account Details. Your original password will have been sent to your email after purchase of your class.